Returns & Refunds

Thank you for shopping at Whisky Estate! We want you to be completely happy with your purchase. Here's everything you need to know about returns and refunds.

Returns

Changed your mind? No problem! You can return your order within 14 days of receiving it, as long as the items are unopened, unused, and in their original packaging. Just reach out to us at info@whiskyestate.com with your order details, and we'll guide you through the process.

Return Shipping

Customers are responsible for the cost of return shipping unless we make a mistake or the item arrives damaged. For your peace of mind, we recommend using a tracked and insured shipping service.

Refunds

Once we receive your returned items, we'll quickly review them and let you know when your refund is on its way. Approved refunds will be processed back to your original payment method within seven business days.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong items, please inform us within 48 hours by contacting info@whiskyestate.com with a photo. We'll sort this out for you quickly, either with a replacement or a full refund, whichever you prefer, at no extra cost.

Exchanges

While we don't offer direct exchanges, you can easily return your item and place a new order. We're always here if you need any help.

Contact Us

Need more information? Feel free to contact us anytime.